I had started writing a post last week and all the sudden the screen on my laptop started to flicker and I couldn't type or move my mouse. The flickering lasted about 30 seconds and then I saw all of my typing and noticed that the mouse had moved. That was weird. Soon after it happened again, doing the same thing. It was happening so often that I just had to turn it off.
Not the best picture, but you can see the lines at the top of the screen |
Later I came back to it to try to do some troubleshooting. No matter what I tried it just seemed to get worse. I had the flickering on the screen while it was booting.
It even got so bad that almost the whole screen turned grey.
On Monday I took it to Apple's Genius Bar and they kept it to run some diagnostics. They thought it might be the video card and because it was way out of warranty, I would have to pay to get that replaced. Knowing the price of new MacBook Pros, paying to replace a video card is a lot cheaper. When I got home, I realized that while I had done my taxes, I had not filed them and I had less than a week to do that.
On Tuesday they left a message to say that they had found the issue and I needed to call them back. I planned on seeing if I could get my laptop back from them before they sent it out for service. I called several times that evening and after being routed through the automated system it just rang and rang till I got a busy signal. I just assumed that it was super busy at the store and they couldn't answer the phone. But I was getting anxious as I needed my laptop back.
I finally got a hold of them on Wednesday. They said it wasn't the video card, but the display itself. They had ordered a new one and the repair would happen at the store. They also said that there would not be any charge - Woot! I didn't ask, but I assume that there might have been some sort of recall on it and that's why there was no charge.
I explained my predicament to him and he said that they had unplugged the display but they were unable to plug it back in. I could come pick it up as long as I had an external monitor or HDMI cord and TV to hook it to. I have a second monitor set up in my office, so that was no problem for me. I stopped by the store after work and picked it up.
Yesterday I had my mom come over to look over my taxes. She teaches taxes at a university here and I always have her double check mine, especially with big changes this year. She said everything looked great and I was able to file them last night.
I will drop the laptop back off at the store today and hopefully the display will arrive soon. Then I can sit down and type out the posts that I have in my head. Thankfully I had a little time today to quickly type this up at work today.
I'm linking up with Fridays with Fairytales and Fitness and other healthy lifestyle bloggers.
Computer issues are so frustrating. It sounds like you will luck out on this fix though. And phew on being able to get your taxes off your computer!
ReplyDeleteGood luck getting everything back up and running! I am sure it's super frustrating
ReplyDeleteI hate computer clitches. It only seems to happen when we need to do something important on it. I had a problem w mine the other week. Luckily Best Buy at the geek squad helped me.
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